Frequently Asked Questions
What is the aim of the Computer Sessions?
Where and when are Supported Computer Sessions delivered?
Is there a cost to attend sessions?
What software and equipment is provided?
Do I need prior computer knowledge or experience to attend?
Who will be supporting me during sessions?
How do I register to attend computer sessions?
What is the aim of Supported Computer Sessions? The aim of the supported ICT sessions is to enable people to learn new computer skills, develop existing skills and access information in a supported environment. Sessions are tailored to the interests and abilities of the individuals, therefore session content and delivery will vary from person to person. ICT users that currently attend sessions use the time to read books, write autobiographies, word process documents, email friends and relatives, produce business plans and shop online, amongst other things. Where and When are Supported Computer Sessions Delivered? Computer Sessions are delivered from an accessible IT training Suite at Coventry Society for the Blind on Earlsdon Avenue South. Sessions last for either one or two hours at a time, depending on the preference of the individual.
Mondays: 10.00 am – 1.30 pm
Tuesdays: CLOSED (IT Training Suite only)
Wednesdays: 12.00 pm – 2.30pm
Thursdays: 9.30 am – 2.30 pm
Fridays: 9.30 am – 12.30 pm
Computer users are given an allocated session time which, as a rule, will remain the same each week for convenience. This time will be agreed with individuals in advance of them attending sessions. The advantages of keeping the same session times each week are that people do not have to worry whether machines will be available for use and it enables people to develop friendships with others that attend the sessions.
Is there a cost to attend sessions?
Yes. In order to sustain sessions and cover basic running costs there is a charge of £25.00 for thirteen hours of supported computer sessions. (This could be taken as one hour each week for thirteen weeks, or another suitable combination). At the end of the thirteen hour period people are given the option to pay for another thirteen hours, or if people have already developed the computer skills they required in this time they can discontinue the sessions. In our experience people generally continue with the sessions but the decision is left entirely up to the individual. The £25.00 fee is payable in advance of the thirteen hours of support but people who are new to the IT centre are invited to attend a session free of charge to establish whether it something that is of interest and benefit to them before paying. Sessions are charged on a basis of thirteen weeks in attendance at the centre. This means if people can not attend a session for any reason they will not be charged for weeks they are away.
Any one with a visual impairment can attend the computer sessions. This includes people who are deafblind and those with additional disabilities. We welcome people of all ages and current ICT users range from 28 to 86 years old. In instances where spaces are limited, priority will be given to people who live in the Coventry area but where possible we can also accommodate those from surrounding areas if required.
What Software and Equipment is provided?
Our accessible IT Training Suite is equipped with five computers, a colour printer and an Alladin Video Magnifier. All the computers provide access to high speed broadband internet. The computers are equipped with various software packages, including JAWS 4.5 (text to speech software), Zoom Text, SuperNova and Kurtzweil 1000 scanning software. We also provide a wide range of adaptive equipment, including large key keyboards and rollerball mice. All our machines and the accompanying software are regularly checked and maintained to ensure they are in good working order. However, we do hope to update some of our machines and software in the coming months if funding permits. If you would be willing to help us fundraise, or if you know of anyone who may be able to donate computers to us or support us in another way please see the Fundraising Page.
Is Transport Provided?
Individuals are requested to provide their own transport to and from computer sessions as the Society does not at present have the resources to provide this service. Many of our IT users live locally to the Resource Centre and tend to travel either on foot, with friends or family or by Taxi or Ring and Ride. Coventry Society for the Blind is always trying to recruit volunteer drivers so if transport is a particular barrier we will do our best to find volunteer drivers if possible. If you are able to volunteer as a driver with us please see details on the Volunteering Pages.
Do I need prior computer knowledge or experience to attend?
We provide support to people with all levels of computer knowledge and experience, from people who have never used a computer before through to people who are more experienced with computers. We understand that learning new things about technology can be daunting for some people but we offer support throughout the learning process and we aim to create a relaxed and enjoyable environment where people feel comfortable to ask questions.
Who will be supporting me during sessions?
Robin Decadt joined the society in June of 2007 as a volunteer in the IT suite and has since been successful at acquiring a paid position as ICT Support Worker. Robin has a long standing interest and experience in IT and, more importantly we feel, the interpersonal skills to support people well. Our ICT support worker is approachable, patient, understanding of people’s individual skills, interests and abilities and able to communicate with computer users in a friendly and appropriate manner. If you would like to meet with Robin before beginning computer sessions please contact the centre and we can arrange a time for you.
How do I register to attend sessions?
If you are interested in attending computer sessions please contact the centre on the details below and we will try our best to accommodate you. Telephone: 024 7671 7522 or Fax: 024 7671 7067
If you want to get in touch by email use our contacts page or come and visit us at 33, Earlsdon Avenue South, Coventry, CV5 6DR
